The Legal and Consular Department is open from Monday to Friday from 9.00 to 12.00 noon and on Wednesday afternoons from 13.30 to 15.30. You can only access the Embassy if you have an appointment so please contact the Embassy first via our contact form or by telephone.

Office hours of the Embassy: Monday to Thursday 7.45 – 17.00, Friday 7.45 – 13.45

Please pay attention to the information provided on visiting the Embassy.
Information on barrier-free access can be found here: Accessibility

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Should an emergency arise after office hours, you can call the Embassy’s emergency hotline: +385 98 227 136. You can also send a text message to this number. Our emergency service can only be reached Monday to Friday after office hours to midnight or on weekends/holidays 8.00 to midnight.
Please note that the emergency service does not issue passports for crossing the border to Serbia or Bosnia and Herzegovina. It also does not answer general questions about the entry requirements to Germany or Croatia and cannot provide information on visa inquiries and residence permits.

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The Embassy will be closed on the following days:

1 January 2023 – New Year's Day
8 March 2023 - International Women's Day
7 April 2023 - Good Friday
10 April 2023 - Easter Monday
1 May 2023 - Labour Day
18 May 2023 - Ascension Day
29 May 2023 – Whitsun
30 May 2023 – Statehood Day
8 June 2023 – Corpus Christi
3 October 2023 - Day of German Unity
1 November 2023 - All Saints' Day
25 and 26 December 2023 - Christmas Holidays
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Official language of the host country: Croatian
Note: Higher charges will apply when using a satellite (Satcom) link for telephone or fax communication.