The Legal and Consular Department is open from Monday to Friday from 9.00 to 12.00 noon and on Wednesday afternoons from 13.30 to 15.30. You can only access the Embassy if you have an appointment so please contact the Embassy first via our contact form or by telephone.

The visa section is open Monday to Friday from 9:00 a.m. to 12:00 p.m. and on Wednesdays from 1:30 p.m. to 2:30 p.m. Admission without appointment cannot be granted. Please first contact the embassy with your request using the contact form on the website or alternatively by phone. The visa section's telephone hours are Monday, Tuesday, and Thursday from 1:00 p.m. to 3:00 p.m.: +385 1 630 01 00.

Visas can be picked up Monday to Thursday only from 1:30 p.m. to 2:00 p.m. and on Fridays from 9:00 a.m. to 12:00 p.m.

Office hours of the Embassy: Monday to Thursday 7:45 a.m. – 5 p.m., Friday 7:45 a.m. – 1:45 p.m.

Please pay attention to the information provided on visiting the Embassy.
Information on barrier-free access can be found here: Accessibility

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Should an emergency arise after office hours, you can call the Embassy’s emergency hotline: +385 98 227 136. You can also send a text message to this number. Our emergency service can only be reached Monday to Friday after office hours to midnight or on weekends/holidays 8.00 to midnight.
Please note that the emergency service does not issue passports for crossing the border to Serbia or Bosnia and Herzegovina. It also does not answer general questions about the entry requirements to Germany or Croatia and cannot provide information on visa inquiries and residence permits.

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The embassy currently does not have disabled parking spaces. However, it is possible to use a parking space at the embassy upon prior arrangement by telephone.
Please ring the bell at the yellow barrier gate. An embassy security officer will contact you. The access to the embassy building is currently not barrier-free.
If you need any special assistance, we kindly ask you to contact the embassy in a timely manner in advance.

The Embassy will be closed on the following days:

1 January 2025 – New Year's Day
8 March 2025 - International Women's Day
18 April 2025 - Good Friday
21 April 2025 - Easter Monday
1 May 2025 - Labour Day
8 May 2025 – 80th Anniversary of the Liberation from National Socialism, end of World War II
29 May 2025 - Ascension Day
30 May 2025 – Statehood Day
9. Juni 2025 – Whitsun
19. Juni 2025 - Corpus Christi
3 October 2025 - Day of German Unity
1 November 2025 - All Saints' Day
24 December 2025 - Christmas Eve
25 and 26 December 2025 - Christmas Holidays
31 December 2025 - New Year's Eve

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Official language of the host country: Croatian
Note: Higher charges will apply when using a satellite (Satcom) link for telephone or fax communication.